RESUME
Work
experience
555 Leads & Service – Captain Locksmith - Support Sender
Nashville, Tennessee , USA
January 12, 2016- August 28, 2018
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Received and dispatched jobs to Locksmith technicians.
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Asked an update from technician about the job they handled.
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Sent and Called technician if they received the job via text.
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Processed changing of technician and line extension.
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Listened to call recordings.
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Follow up customers after the job was closed.
McCane Global LTD (Real Estate Company) - Virtual Assistant/Analyst
London, England U.K
August 12, 2015- December 31, 2015
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Run evaluations estimates.
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Making phone calls to locate deals and buyers.
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Responding to emails from prospects.
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Doing lots of online research on local and national trends.
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Preparing investment brochures
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Booking appointments, preparing investment brochures and maintaining existing relations.
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Person information research for our email marketing.
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Linkedin messaging
United Shop&More- Amazon Product Lister (Amazon.com)
London, UK
January 06, 2014 – August 01, 2015
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Piggybacking a product on Amazon
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Scratched listing on Amazon
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Checked product that needed to add a shipping fee
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Monitored the do not list products in the Inventory
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Checked inventories both Ecom Solutions and Amazon.
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Added some variations on existing Amazon listing.
Customer Care Representative (Philippine Airlines Domestic / International Account) (BPO)
April 21, 2014 – December 18, 2014
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Received calls from customer to make a flight reservation either Domestic or International Flight.
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Assisting a seats reservation and additional baggage allowance.
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Processed Flight Rebooking and Rerouting of flight.
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Received customer’s complaint and inquiries.
Skills
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Amazon product Listing, Inventories, and processed orders.
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Lead generation / Data mining.
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Appointment setting
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Webinar meeting
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Email Marketing
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Linkedin Marketing
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Inbound $ Outbound Sales
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Up-selling
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Cold Calling
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Telemarketing
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Google docs
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Sales Representative
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Phone Support
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Research
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Basic webpage creation
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Basic customer service skills.
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Ability to learn through observation and hands on experience.
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Ability to gather data, to compile information, and prepare report.
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Records maintenance skills.
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Ability to follow routine vertical and written instructions.
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Ability to effectively communicate with co-workers and customers.
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Ability to read, to understand, to follow, and enforce safety procedures.
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Knowledge of supplies, equipment, and / or services ordering and inventory control.
Languages
English
Tagalog
Education
COLLEGE Interface Computer College
Bachelor of Science in Information technology
April ,2005
HIGH SCHOOL Cabatuan National Comprehensive High School
April,2001
ELEMENTARY Parreno Elementary School
April ,1996