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RESUME

Anchor 1
Work​
experience​

555 Leads & Service – Captain Locksmith - Support Sender

Nashville, Tennessee , USA

January 12, 2016- August 28, 2018

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  • Received and dispatched jobs to Locksmith technicians.

  • Asked an update from technician about the job they handled.

  • Sent and Called technician if they received the job via text.

  • Processed changing of technician and line extension.

  • Listened to call recordings.

  • Follow up customers after the job was closed.

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McCane Global LTD (Real Estate Company) - Virtual Assistant/Analyst

London, England U.K

August 12, 2015- December 31, 2015

 

  • Run evaluations estimates.

  • Making phone calls to locate deals and buyers.

  • Responding to emails from prospects.

  • Doing lots of online research on local and national trends.

  • Preparing investment brochures

  •  Booking appointments, preparing investment brochures and maintaining existing relations.

  • Person information research for our email marketing.

  • Linkedin messaging

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United Shop&More- Amazon Product Lister (Amazon.com)

 London, UK

 January 06, 2014 – August 01, 2015

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  • Piggybacking a product on Amazon

  • Scratched listing on Amazon

  • Checked  product that needed to add a shipping fee

  • Monitored the do not list products in the Inventory

  • Checked inventories both Ecom Solutions and Amazon.

  • Added some variations on existing Amazon listing.

 

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Customer Care Representative (Philippine Airlines Domestic / International Account) (BPO)

 April 21, 2014 – December 18, 2014

 

  • Received calls from customer to make a flight reservation either Domestic or International Flight.

  • Assisting a seats reservation and additional baggage allowance.

  • Processed Flight Rebooking and Rerouting of flight.

  • Received customer’s complaint and inquiries.

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Skills
  • Amazon product Listing, Inventories, and processed orders.

  • Lead generation / Data mining.

  • Appointment setting

  • Webinar meeting

  • Email Marketing

  • Linkedin Marketing

  • Inbound $ Outbound Sales

  • Up-selling

  • Cold Calling

  • Telemarketing

  • Google docs

  • Sales Representative

  • Phone Support

  • Research

  • Basic webpage creation

  • Basic customer service skills.

  • Ability to learn through observation and hands on experience.

  • Ability to gather data, to compile information, and prepare report.

  • Records maintenance skills.

  • Ability to follow routine vertical and written instructions.

  • Ability to effectively communicate with co-workers and customers.

  • Ability to read, to understand, to follow, and enforce safety procedures.

  • Knowledge of supplies, equipment, and / or services ordering and inventory control.

Languages

English

Tagalog

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Education

COLLEGE                    Interface Computer College

                                        Bachelor of Science in Information technology

                                     April ,2005

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HIGH SCHOOL     Cabatuan National Comprehensive High School

                                            April,2001

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ELEMENTARY        Parreno Elementary School

                                            April ,1996

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Smart: +63-949-8972-481 

Globe: +63-917-7050-553

Skype; glenn.cordoniga.mcg

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