RESUME
Work​
experience​
555 Leads & Service – Captain Locksmith - Support Sender
Nashville, Tennessee , USA
January 12, 2016- August 28, 2018
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Received and dispatched jobs to Locksmith technicians.
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Asked an update from technician about the job they handled.
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Sent and Called technician if they received the job via text.
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Processed changing of technician and line extension.
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Listened to call recordings.
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Follow up customers after the job was closed.
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McCane Global LTD (Real Estate Company) - Virtual Assistant/Analyst
London, England U.K
August 12, 2015- December 31, 2015
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Run evaluations estimates.
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Making phone calls to locate deals and buyers.
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Responding to emails from prospects.
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Doing lots of online research on local and national trends.
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Preparing investment brochures
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Booking appointments, preparing investment brochures and maintaining existing relations.
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Person information research for our email marketing.
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Linkedin messaging
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United Shop&More- Amazon Product Lister (Amazon.com)
London, UK
January 06, 2014 – August 01, 2015
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Piggybacking a product on Amazon
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Scratched listing on Amazon
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Checked product that needed to add a shipping fee
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Monitored the do not list products in the Inventory
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Checked inventories both Ecom Solutions and Amazon.
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Added some variations on existing Amazon listing.
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Customer Care Representative (Philippine Airlines Domestic / International Account) (BPO)
April 21, 2014 – December 18, 2014
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Received calls from customer to make a flight reservation either Domestic or International Flight.
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Assisting a seats reservation and additional baggage allowance.
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Processed Flight Rebooking and Rerouting of flight.
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Received customer’s complaint and inquiries.
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Skills
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Amazon product Listing, Inventories, and processed orders.
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Lead generation / Data mining.
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Appointment setting
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Webinar meeting
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Email Marketing
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Linkedin Marketing
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Inbound $ Outbound Sales
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Up-selling
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Cold Calling
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Telemarketing
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Google docs
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Sales Representative
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Phone Support
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Research
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Basic webpage creation
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Basic customer service skills.
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Ability to learn through observation and hands on experience.
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Ability to gather data, to compile information, and prepare report.
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Records maintenance skills.
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Ability to follow routine vertical and written instructions.
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Ability to effectively communicate with co-workers and customers.
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Ability to read, to understand, to follow, and enforce safety procedures.
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Knowledge of supplies, equipment, and / or services ordering and inventory control.
Languages
English
Tagalog
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Education
COLLEGE Interface Computer College
Bachelor of Science in Information technology
April ,2005
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HIGH SCHOOL Cabatuan National Comprehensive High School
April,2001
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ELEMENTARY Parreno Elementary School
April ,1996